About the Role

The salary range for this role is $45,000 - $55,000/year + Bonus

This is an entry-level role on our Customer Support team, and an excellent starting point for a career in data and analytics. Solution Specialists are the frontline of the client experience — managing multiple client conversations simultaneously, asking the right questions to quickly understand needs, and delivering clear, accurate guidance across Numerator’s Insights and Survey platforms. Success in this role requires strong customer service instincts, sharp listening and questioning skills, and the organizational discipline to stay on top of a high-volume queue without letting anything slip.

What You'll Do

Client Support & Advisory


+ Manage multiple concurrent client conversations with strong organization and follow-through, ensuring every interaction receives a prompt and complete response.

+ Apply active listening, effective questioning, and availabl...