Act as the customer’s technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.
Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns.
Run pre‑sales technical evaluations end‑to‑end: deliver tailored deep‑dive demos, proof‑of‑concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.
Design and execute migrations and implementation plans that set customers up for long‑term success; provide clear handoffs to post‑sale teams (context, decisions, risks, and next steps).
Build and maintain realistic, scalable demo environments and reference configuration...