Serve as the technical expert and architect for Microsoft 365 solutions during the sales process.
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Serve as the technical expert and architect for Microsoft Teams Voice, Zoom, Cisco Webex, solutions during the sales process.
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Serve as an industry expert on agentless services desk, global field services, and various avenues of digital remote support.
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Familiartiy with XLA, Digital Employee Experience (DEX)
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Collaborate with the sales team to identify customer needs and develop tailored solutions that meet their requirements.
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Conduct in-depth technical presentations and demonstrations to prospective clients, showcasing the capabilities and benefits of Digital Workplace.
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Design and propose comprehensive digital workplace architectures, including call flows, integration points, and migration strategies.
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Provide technical guidance and support to clients throughout the sales cycle, from initial consultation to post-sales im...