Responsibilities:
- Solutions delivered on time and on budget.
- Perform maintenance on time.
- Provide timely and satisfactory issues resolutions.
- Conduct training, presentation to internal and external customers.
- Manage internal and external customers.
During Solutions Delivery Phase:
- At site survey to ensure infra and network is in accordance to solutions requirements.
- Install, Configure solutions at sites.
- Manage User Acceptance testing at sites.
- Conduct User training at sites.
- Document handover items for customers at sites.
During Maintenance Phase:
- Ensure all delivered solutions are in operation.
- At site or remote to support and troubleshoot issues related to the delivered solutions.
- At site to perform solutions preventative action, monthly patching or upgrade.
- At...