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Software Support Engineer at Bayes

Company

Confidential

Location

Kenya, Kenya

Type

Full-Time

Job Description

Bayes, which is the trading name of PI Capital is a diversified Kenyan Microfinance. This association gives the mobile lender access to a number of bankable services based on the robust technological infrastructure that its parent company has assembled. Bayes is an award-winning micro finance institution based in Nairobi, Kenya that provides mobile loans,logbook loans, asset financing, salary advance and merchant loans.


Software Support Engineer

Position Summary 

  • The Systems Support Specialist is responsible for providing timely support and monitoring of systems and applications. This includes resolving technical issues, documenting solutions, and ensuring issues are addressed within defined SLAs. The role involves collaborating with internal teams, offering technical training, and supporting system design and API integrations. The specialist will also escalate unresolved issues, prepare performance r...

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