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Software Support Analyst

Company

Jago Consultants

Location

Crowborough, England

Type

Full-time

Job Description

Software Support Analyst required. Excellent opportunity to work within an IT Support Team in a growing software business. They provide telephone & on-site assistance to customers throughout the country, dealing with various software and hardware technology issues. This is a full-time, hands-on position and it provides an excellent opportunity to expand and develop your IT knowledge while working with a motivated, friendly team. 

Personal skills, friendly concise communication and the ability to learn quickly on the job are the most important features of this vacancy. 

Position Overview

  • Provide remote technical assistance to existing customers regarding bespoke business management software systems

  • Basic SQL Database Administration 

  • Provide some on-site technical assistance and training to existing customers

  • Desktop PC & Server installation, configuration and diagnosis as required

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