We are seeking a Software Engineer to support the development, enhancement, deployment, and operational support of internal observability and automation platforms. The role will involve full-stack software development, ITSM data integration, log/data pipeline configuration, cloud deployment support, and collaboration with infrastructure, cloud, container, and vendor teams. Key Responsibilities
Develop, test, and maintain internal software features for observability, automation, and IT operations platforms. Build frontend components using
React Develop backend services and APIs using
Express.js and Elastic Configure and support data ingestion pipelines using
Elastic Stack
,
Logstash
, or equivalent log/data processing tools. Integrate ITSM and operational data sources, including
ServiceNow
, to improve reporting accuracy and operational visibility. Support automation initiatives to reduce manual IT operations reporting and improve process efficiency. Work with...