Join Genesys as a Software Engineer in QAOps to enhance real-time routing quality. Ensure high reliability and performance of systems that influence customer experiences globally.
This position focuses on developing automated tests and improving testing frameworks for REST APIs within a dynamic event-driven architecture. You will contribute to production-level coding, validate conversation routing flows, and strengthen CI/CD processes across the cloud platform. Collaborate with various teams to optimize testing standards and achieve superior project outcomes.
Key Responsibilities:
• Implement automated testing solutions for APIs and event-streaming
• Create and maintain robust system tests for routing interactions
• Analyze and resolve defects in multi-tenant environments
• Advocate for scalable architecture in design discussions
• Enhance CI and CD pipelines through robust validations
Requirements:
• 2+ years of software development experience
• Strong Ja...