Support the clinical team in advising clients on financial assistance schemes, ensuring timely updates for means testing reviews and subsidy renewals
Assist the clinical team with administrative processes to facilitate effective service delivery to clients and caregivers
Manage the onboarding of new clients, including scheduling and rescheduling of initial assessments, processing subsidy applications and responding to rehabilitation-related enquiries
Provide support in the initial assessment of client and caregiver needs, including basic case management under the guidance of a Case Manager or Social Worker
Enhance clients’ and caregivers’ ability to cope by coordinating and streamlining access to relevant community services
Provide clients and caregivers with appropriate information, guidance, and referral support
Conduct joint home visits with Case Managers, Social Workers or members of the m...