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SOC Team Lead

Company

Trends & Technologies, Inc.

Location

makati, national capital region

Type

Full-time

Job Description:

  • Accomplish all assigned tasks by the Shift Manager in a timely and effective manner as deemed necessary for the betterment of the organization.
  • Follow effective and efficient processes and comply with escalation protocols.
  • Report significant events to the Shift Manager and participate in shift turnovers.
  • Contribute to the knowledge and information relevant to Service Operations.
  • Collaborate with other team members to improve workflows, documentations, standards, and processes.
  • Participate in activities promoting a harmonious working environment such as demonstrating trust and respect and practicing open communication.
  • Comply with company policies, guidelines, standards, and procedures.
  • Perform all other duties and tasks as assigned by the Shift Manager and MSS Manager.



Qualifications:

  • Must be a graduate of any...

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