Role: Snr Network Support Engineer (Voice) (Level 3)

Reference: JHB -HLG-3
Location: Illovo, Johannesburg

A leading ISP is looking for an experienced Snr Network/Voice Support Engineer to join their dynamic team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment, and they offer lots of growth and development.

Duties & Responsibilities

Experience required:
Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as Vo IP, SIP, and unified communications. Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies. Hands-on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others. Ex...