Maintain a positive and professional working relationship with internal and external clients.
Respond to customer service requests in a timely manner.
Respond to emergency calls (24x7 hrs).
Produce monthly executive reports to clients.
Maintain Data Center Systems
Technical supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems.
Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
Work with Facilities Assistant/Manager to develop a yearly comprehensive periodic maintenance regime.
Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions.
Troubleshoot, evaluate and recommend system upgrades.
Order parts and supplies for maintenance and repairs.