As a technical BAU support analyst , you will provide support of the Smartstream Intraday Liquidity application and BAU activities. Being responsible for and providing technical support of the underlying application, releases and infrastructure.
Responsibilities
Support UK hours from (7am to 4pm) or (9am to 6pm) or (10am to 7pm) , as required.
Participate in overnight support rota (on call) , and weekend work (releases /support etc).
You will be a self motivator, who is able to take a task and progress it independently, or as part of a team.
Document technical requirements or processes to capture the configuration being performed.
Support and test technical systems/servers (shown below).
Work with third party software provider and work within pre-defined application standards and raise queries or tickets if software defects are identified with the software vendor