WE RE HIRING A SMART HANDS TECHNICIAN (L2) EUC & DC!

Excis is a global IT support leader globally driven by innovation and collaboration. We are looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where you’ll look forward to coming to work every day.

• Client in 190 countries
• 6000 Engineers
• 200 Enterprise Clients

WHAT YOU LL DO:

• Provide onsite Smart Hands support for networking equipment following directives from L3 engineers.
• Escort OEM technicians manage spare inventory and handle RMA processes (shipping/receiving parts).
• Ensure real-time ticket updates and clear communication with remote teams for seamless operations.
• Maintain strict adherence to datacenter protocols and customer SLAs.
• Document processes and troubleshoot basic ...