About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people‑first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

What you will be doing

• Deliver an efficient and responsive business process service, ensuring customer and employee satisfaction.
• Help solve operational problems quickly and efficiently to ensure the most efficient service is provided and understand Ricoh’s business service lines to continually seek additional business growth.
• Build relationships with users and manage their perception and expectations, including resolving immediate/...