Role Overview:
We are hiring an experienced SRE leader to manage a global Incident Management team and drive operational excellence for this engagement. The role involves leading teams, handling complex incidents, and improving overall incident response strategy.
Key Responsibilities:
Lead and mentor a

team of SRE engineers (Level 7 ICs)
Own

end-to-end incident management operations

across regions
Establish and drive

incident response processes and governance
Ensure effective

16x7 delivery model across geographies
Act as escalation point for

critical incidents and stakeholder communication
Drive continuous improvements in

MTTM and operational efficiency
Lead

process enhancements, SOP creation, and knowledge transfer planning
Required Skills:
Strong experience in

SRE / Incident Management leadership
Proven ability to manage

high-impact, complex incidents
Excel...