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Site Reliability Engineer (SQL, Windows, Banking, ITIL, Datadog, Jira)

Company

NEPTUNEZ SINGAPORE PTE. LTD.

Location

singapore, singapore

Type

Full-time

Responsibilities
  • Provide L2 application and production support for critical enterprise applications, ensuring high availability and operational stability.
  • Monitor production environments using tools such as Nagios, Datadog, and Splunk, and proactively identify and resolve issues.
  • Investigate application failures, troubleshoot production incidents, and perform root cause analysis (RCA) to prevent recurring problems.
  • Manage incidents, problems, and changes in accordance with ITIL processes while meeting defined SLAs.
  • Support application deployments, service restarts, health checks, and post-release validation activities.
  • Administer and troubleshoot applications hosted on Linux and Windows servers.
  • Execute SQL queries for data validation, issue investigation, and production support.
  • Monitor and maintain scheduled jobs using Control-M, Cron, and related scheduling tools.
  • Support and maintain Ap...

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