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Site Manager, Contract Logistics Operations

Company

Forward Air

Location

Birmingham, AL

Type

Full-time

Position: Site Manager, Contract Logistics Operations

Job Description:

The Site Manager, Contract Logistics Operations is responsible for operational oversight of a single contract logistics site, with full accountability for safety, service, financial performance, and employee engagement. They ensure delivery of contractual obligations while driving operational excellence aligned with agreed upon performance metrics and customer expectations. They coach site supervisors and frontline teams, execute operational strategies, and lead continuous improvement initiatives that drive productivity, quality, cost, and service outcomes. They build strong relationships with customers, employees, and internal partners to support business stability and growth.

Responsibilities:
+ Lead all site operations from inbound receipt through final delivery, ensuring contractual, service, financial, safety, quality, and regulatory commitments are met.
+ Coach operations an...

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