Site Leader, Legal Position Profile
Supervises the day-to-day operations of a 1- to 3-person site within a legal office environment. Reports directly to an Account Manager and provides employee development support. Assists with employee relations matters related to supervision and direction. Develops, implements, and reviews procedures to ensure compliance and continuous improvement.

Prepares, creates, validates, and invoices client billing according to customer requirements. Must possess excellent interpersonal and customer service skills to communicate effectively with senior attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. Serves as the primary point of contact for customer issues and is responsible for directing issue resolution.

Provides direct or indirect support for site operations, including:

+ Copying, production, and scanning
+ Fax, mail, and shipping services
+ Hospitality support
+ Conference...