Prepare sales, purchase, quotation, invoicing, shipping, and import/export documentation.
Coordinate incoming and outgoing shipments and delivery schedules with logistic agents, suppliers, distributors, freight forwarders, and customers.
Administrate sales and purchase contracts, manage and deliver all documentation, and handle other ad‑hoc activities.
Provide and improve customer service to support business activities – coordinate with vendors, suppliers, forwarders, and customers to ensure smooth and prompt delivery of goods.
Attend to customers enquiries on order status and details.
Use SAP daily for document generation and data entry.
Maintain credit control and ensure inventory records are updated to support sales and inventory activities.
Monitor customer shipments closely to ensure order fulfillment and follow‑up on accounts receivable.