Key Responsibilities

1. Shift Operations Management

• Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns.
• Allocate manpower and equipment based on workload and priorities.
• Monitor shift schedules, staff attendance, and ensure timely dispatch of orders.
• Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs.
• Support local, regional (SDA), and export dispatch requirements.
• Conduct shift handovers to ensure continuity and address any escalated issues.

• On-time dispatch rate
• Order fulfilment and picking accuracy
• Stock captured on SAP within 24 hours
• Scanning and SOP compliance

2. Inventory Control & Accuracy

• Maintain real-time inventory accuracy through cycle counts and reconciliations.
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