The Shift Supervisor supports store operations and partners closely with the Store Manager and Assistant Manager to create a positive, customer-focused environment. This role helps direct the daily work of baristas, ensures high-quality customer service, upholds Starbucks standards, and contributes to a welcoming and efficient store atmosphere. Shift Supervisors lead by example, foster teamwork, and help maintain smooth operations during their assigned shifts.
Deliver exceptional customer service by engaging customers, answering questions, and resolving concerns in a friendly, timely manner.
Maintain a clean, organized, and inviting café environment.
Model Starbucks’ mission and values to create a welcoming a...