Job Description
• Administer, maintain, and enhance SharePoint sites used by the program team team
• Act as the central point of contact for IT support requests from Vantor and select government users
• Coordinate with the CIO and enterprise IT organizations to route, track, and resolve issues
• Manage user permissions, access controls, document libraries, and site content
• Ensure SharePoint sites follow organizational standards and support mission workflows
• Serve as the primary SharePoint admin for the team
• Schedule and facilitate CIO technical support meetings and follow ups
• Provide status updates and communications to users regarding issue resolution
• Navigate enterprise IT processes and systems to ensure timely support delivery
• Add and manage users within distribution lists and systems
• Assist with account setup, access requests, and general IT inquiries
• Take calls and respond to IT related requests from supported users
• No hands...