The Servicing Training Specialist role facilitates key learning and development initiatives that support business objectives and fosters employee growth. They are responsible for conducting onboarding sessions for new hires and support continuous learning initiatives, conducting refreshers and facilitating upskilling opportunities. The Servicing Training Specialist must guarantee that all training materials are up-to-date, meticulously maintained and version-controlled as well as supporting the planning & logistics of training sessions.

Training facilitation

• Delivers engaging and informative training sessions; facilitator led trainings to be held in person (where possible)

• Facilitates learning sessions according to the Facilitators' Guide and Train the Trainer sessions

• Acts as a Subject Matter Expert (SME) in the designated areas

• Conducts all facilitator-led tr...