Overview

This role is designed as onsite with an expectation that you will primarily work from an HPE office.

Responsibilities

• Develops customer/partner relationships; understands their needs, offers essential support services and advice, and monitors satisfaction.
• Manages support services renewals, conversions, and upsells for an assigned set of smaller, less complex installed base accounts, acting efficiently to meet the assigned order target.
• Uses basic account and renewal planning techniques and basic analysis of contractual support data to provide relevant renewal quotes to customers and channel partners.
• Owns simple end-to-end renewal cycles, from renewal planning and customer engagement to negotiating prices and successfully closing deals. May seek support for new selling situations.
• Contributes to services upsell by identifying opportunities within their accounts to replace installed base sales eros...