What success looks like in this role:

• Lead ServiceNow platform architecture and solution design for custom applications, integrations, and platform enhancements
• Need knowledge of Flowdesigner
• Own end-to-end delivery including requirements analysis, solution design, development, testing, deployment, and post-production support
• Design and develop custom ServiceNow applications from scratch , adhering to platform best practices
• Provide architectural leadership across ServiceNow modules including:
  • ITSM
  • ITOM
  • ITAM
  • CSM
  • ITBM (APM & PPM)
  • FSM
  • Other enterprise ServiceNow capabilities as needed
• Define and enforce platform governance, design standards, and best practices to ensure scalability, performance, and maintainability
• Lead, mentor, and review work of onshore and offshore development teams