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ServiceNow ITSM / ITOM / ITAM Implementation Specialist - SME

Company

Accenture México

Location

monterrey, monterrey

Type

Full-time

Benefits
  • Career development according to your profile and interests.
  • Work in one of the best companies and feel proud.
  • Access to an innovative methodology and tools.
  • Direct contact with experts worldwide.
  • Use of work schemes and cutting‑edge technologies.
  • Constant training.
  • Work environment based on teamwork and collaboration.
  • Participation in International Projects.
Key Responsibilities
  • Platform Expertise
    Act as SME across ITSM, ITOM, ITAM (SAM/HAM), and EA modules.
  • Provide best practice guidance to design and build teams.
  • Quality Assurance
    Review and validate configurations against approved functional designs.
  • Ensure adherence to ServiceNow best practices and standards.
  • Technical & Data Validation
    Review CMDB structure, CI relationships, asset mappings, and data models.
  • Validate integr...

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