Experience: 10+ years in ServiceNow platform design and delivery, with at least 5 years strictly dedicated to IRM, GRC, and BCM implementations/support. (1, 2)
Domain Knowledge: Deep understanding of tech/cyber risk domains, ISO, NIST, GDPR, SOX, and S2P life cycles
Mandatory Certifications
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist - Risk and Compliance (CIS-R&C)
Preferred Certifications
Certified Master Architect (CMA) or CIS for Vendor Risk Management
Platform Skills
Proficiency in Flow Designer, Integration Hub, JavaScript, UI Builder, and Service Portal/Workspaces
Person Specification
Negotiating, client facing, communication, assertive, team leading/team member skills, supportive.