**Job Family** **:**

SAAS/PAAS/Cloud Consulting

**Travel Required** **:**

Up to 10%

**Clearance Required** **:**

Active Public Trust

**What You Will Do** **:**

+ Leading ServiceNow workstreams, including interacting with clients and users to identify and translate functional requirements
+ Collaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications.
+ Translating complex business requirements into technical designs and solutions using ServiceNow.
+ Supporting ServiceNow projects by interacting with stakeholders to capture current state processes and pain points, and design future state processes.
+ Maintaining frequent engagement with users and stakeholders throughout all phases of the overall project and development efforts.
+ Collaborating closely with technical teams in their efforts to develop, configure, and enhance ServiceNow applications.