CTG is seeking an experienced ServiceNow Architect / Developer with strong expertise in Human Resources Service Delivery (HRSD) to lead the design, governance, and scalability of enterprise ServiceNow solutions. This role will serve as a strategic advisor for HRSD architecture, workflow design, platform best practices, and long-term governance as the organization expands beyond current NOPP/LOA processes.

The ideal candidate will have deep experience designing scalable ServiceNow HRSD solutions, supporting complex approval workflows, and guiding platform strategy to ensure maintainability, performance, compliance, and operational efficiency across the enterprise.

**Key Responsibilities**

+ Serve as the lead architect and technical advisor for ServiceNow HRSD solutions and platform strategy
+ Design scalable HRSD architectures to support organizational growth and expansion beyond current NOPP/LOA processes
+ Advise stakeholders on ServiceNow best practic...