WERE HIRING FOR A SERVICE DESK COORDINATOR IN INDIA! Excis is a global IT support leader, driven by innovation and collaboration. Join us for a rewarding career in a supportive, family-like environment where youll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! KEY RESPONSIBILITIES Service Desk Coordination Serve as the primary point of contact between external customers/partners, internal engineering teams, and the service desk. Facilitate daily communication related to incidents, service requests, and hands-and-eyes support activities. Manage dispatch site tickets and ensure adherence to all SLA requirements. Coordinate communications related to purchase order requests, A...