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Service technician / IT-Supporter

Company

Planet intelligent systems GmbH

Location

Schwerin, Mecklenburg-Vorpommern

Type

Full-time

Your tasks will be:


  • IT support by telephone and e-mail

  • Problem analysis and resolution

  • Remote user support

  • Incident processing and solution as well as documentation in the ticket system

  • Installation and training of the software at the customer’s site

  • Preparation of task-specific technical documentation

    • You have the following skills and qualifications:

  • Desirable: Vocational training in the IT sector

  • Optimally first experiences in the User Help Desk

  • Sound knowledge of Windows operating systems, Linux, Microsoft Office, Exchange

  • Basic knowledge of network technology

  • Experience in configuring network drives and printers

  • a structured way of working

  • a quick grasp

  • very good communication and team skills

  • unrestricted willingness to travel

  • willingness to learn

    • We will offer ...

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