Job Description:
Service Supervisor
Salary: £40,000 to £55,000 DOE
Location: West Brom
Job Type: Full-time, Permanent
We are looking for an experienced and motivated Service Supervisor to join a growing and dynamic team. This is an excellent opportunity for a skilled professional to take the next step in their career within a well-established organisation.
The Role
As Service Supervisor, you will be responsible for overseeing the day-to-day operations of the service department, ensuring high levels of customer satisfaction, efficiency, and team performance.
Key Responsibilities
* Supervise and support a team of service engineers and technicians
* Plan, allocate, and monitor workloads to ensure maximum efficiency
* Ensure all work is completed to a high standard and within agreed timescales
* Maintain excellent customer relationships and handle escalations where required
* Support senior management in achieving departmental KPIs and targe...