Service Supervisor (Gilmore/Rempapa)

Company

OUE Restaurants Pte. Ltd.

Location

singapore, singapore

Type

Full-time

            Responsibilities  Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings. 
Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow‑up. 
Manage and operate POS systems, including all card and cash transactions. 
Assist in taking guest orders, recommending menu specialties, and upselling promotions. 
Check and ensure bills’ accuracy before printing it for guests. 
Balance cash floats at the start and end of each shift, maintaining financial integrity. 
Set up tables and service areas according to SOP. 
Assist in clearing tables and dishes from the dining area and side stations. 
Support the team and attend to guest inquiries/feedback politely and professionally. 
Assist in beverage preparation and support daily kitchen operations. 
        
        
    

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