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Service Specialist

Company

Canterbury District Health Board

Location

Christchurch, Canterbury

Type

Full Time

  • Corporate Office, Christchurch Central location
  • Fixed term until 31/12/2026 working full-time hours
  • Join a fun, hard-working and dedicated team!
  • Health New Zealand | Te Whatu Ora is firmly grounded in the
    principles of Te Tiriti o Waitangi and is committed to building a health system
    that serves all New Zealanders.

    About the Role

    As part of the Service Hub, you will be responsible for
    delivering outstanding customer service by ensuring our people get the
    appropriate support every time. 

    You will utilise your excellent organisation skills in
    helping to develop and coordinate training and workshops for our people in a
    timely and efficient manner. 

    The role includes: 

  • Answering and investigating employee’s queries via phone, in person, or the self-service portal, max.
  • Championing customer experience principles and outcomes.
  • Feeding into max. Knowledge Articles and enabli...
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