Libro Credit Union in Exeter seeks a part-time Service Representative focused on delivering superior member service. Join a team dedicated to promoting financial well-being.
In this role, you'll be the go-to person for assisting members, whether they visit the branch or reach out digitally. The position suits candidates with experience in customer service. You will ensure prompt, diligent responses to banking inquiries and transactions while fostering an inclusive environment.
Key Responsibilities:
• Act as the primary member liaison across various channels
• Provide prompt and accurate banking services
• Conduct routine transactions like bill payments and transfers
• Assist with digital banking inquiries and troubleshooting
• Address member concerns with a focus on resolution
Requirements:
• Previous experience in customer-facing roles
• Detail-oriented approach in a busy environment
• Strong alignment with Libro’s values
• Availability for flexible...