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To optimize field and on site resources for achieving Operational Excellence and Customer Satisfaction Key Functional Responsibilities are as follows

1. Service job administration of field and on site resources

2. Order Booking for Service division

3. Invoicing of service orders

4. Labour entry of field service engineers & onsite service engineer

5. Coordination with Field Service engineers, Team leaders & Regional Service Managers.

6. Planning of service engineers visit against service contracts

7. Provide required data from SAP/SPIRIT system to Managers

8. Submit daily operational scorecar...