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Service Parts Specialist

Company

Dyson

Location

Shenzhen, Guangdong

Type

Full-time

Role Overview
The Service Parts Specialist is responsible for creating, validating, and maintaining Master Parts List (MPL) documentation to support new product launches and ongoing product lifecycle management. This role ensures that serviceable parts, assemblies, and configurations are accurate, validated, and ready for customer support across global markets.
Working closely with internal cross‑functional teams and Joint Development Manufacturing (JDM) partners, the Service Parts Specialist plays a critical role in enabling effective aftersales and service readiness from launch through end of life.

Key Responsibilities
Master Parts List (MPL) Management

  • Create complete, accurate MPL documentation for new products developed with JDM partners.
  • Maintain and update MPLs post‑launch, ensuring all product, component, and configuration changes are accurately captured.
  • Review products for MPL readiness and formally sign off MPLs prior...
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