Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision.
We are looking for a talented Service Parts Associate to join our Distribution Business in (San Leandro, CA)
In this role, you will make an impact in the following ways:
Complying with Health, Safety & Environmental policies and utilizing appropriate PPE
Managing customer parts counter activities including phone and walk-in support
Processing transactions accurately (cash, check, and credit card)
Maintaining strong internal and external customer relationships
Escalating complex customer concerns appropriately
Supporting sourcing and fulfillment of complex or hard-to-find parts
Collaborating with technicians to identify and procure parts efficiently
Managing stock levels, shipping/receiving, and inventory-related activities
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