Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision.

We are looking for a talented Service Parts Associate to join our Distribution Business in (San Leandro, CA)

In this role, you will make an impact in the following ways:

Complying with Health, Safety & Environmental policies and utilizing appropriate PPE

Managing customer parts counter activities including phone and walk-in support

Processing transactions accurately (cash, check, and credit card)

Maintaining strong internal and external customer relationships

Escalating complex customer concerns appropriately

Supporting sourcing and fulfillment of complex or hard-to-find parts

Collaborating with technicians to identify and procure parts efficiently

Managing stock levels, shipping/receiving, and inventory-related activities