SERVICE OPERATIONS MANAGER

PONDERS END

SALARY UP TO £55K DEPENDING ON EXPERIENCE PLUS CAR & A BONUS FOR KPI TARGETS

Our client specialises in skip hire, waste management, haulage, aggregates, plant hire, demolition and operational 24/7 waste transfer facility in North London. They are now seeking a Service Delivery Operations Assistant to join their team.

Role Purpose

To support daily service delivery, transport, skip hire, and waste operations by ensuring accurate bookings, professional customer communication, system integrity, compliance, and timely billing. The role requires strong attention to detail, sound judgement, and the ability to manage customer expectations in a fast-paced operational environment.

Key Duties & Responsibilities

Customer Contact, Orders & Systems

* Act as the first point of contact for customer calls and emails, handling enquiries professionally and in a timely manner.

* Advise cus...