Summary:
The successful candidate will oversee Mircom’s service operations for the Maple Ridge location. The Service Manager will organize and manage all service activities and performance of the service team.
Key Responsibilities:
Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.Mentor, train and develop skills with Technicians.Coordinate installation activities with General Contractors, Engineers and building officials to ensure all documentation and approvals are delivered.Create an environment which achieves ultimate customer service, while meeting or exceeding branch targets.Monitor direct labour hours, project costs, and work schedules.Coordinate and assist with expediting material requests, replenishing truck stocks and requesting other necessary supplies for technicians.Ensur...