As a Service Manager within PXC, you will be part of a high driven Service Management community who are committed to instigating change, positively challenging the way we operate and supporting the improvement and growth of our service offering. You will be working with colleagues from across Operations (Provisioning, Assurance, Partner Operations, Order to Cash, Technical Service Management and Service Architecture) and our Sales and Commercial teams
The Service Manager will represent the needs of our Partners whilst supporting PXC to achieve business objectives and contractual obligations. You will be aligned to a portfolio of Partners where you will be accountable for the overall service experience. You will be empowered to identify and deliver robust, sustainable improvements to our Operational processes by working with colleagues from around the organisation. Whilst you will have no direct leadership responsibilities, you will be required to in...