Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands‑based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

Overview

We are looking for a Service Manager to join our team and help us deliver high‑quality solutions to our clients.

Responsibilities

• Customer Satisfaction and Service Customer Relationship: customer voice management and Service Value Demonstration.
• Delivery & Maintenance Assurance: ensure successful project delivery and maintain network stability through risk management and strategy implementation.
• Service Solutions & Sales: identify customer pain points, develop competitive service solutions, and manage bidding to drive business growt...