Job Type Full-time Description
**This is a general application for Swickard Auto Group in Anchorage, AK for candidates willing to relocate if necessary based on position and dealership availability.**
The Service Manager is responsible for overseeing and managing all aspects of the service department, ensuring customer satisfaction, efficient operations, and profitability.
Responsibilities:
Customer Service:
Greet customers promptly and professionally.Ensure customer satisfaction through timely and quality service.Handle customer complaints and resolve issues effectively.Team Management:
Hire, train, and supervise service technicians.Develop and maintain a positive work environment.Evaluate employee performance and provide feedback.Operations Management:
Schedule and prioritize service appointments.Manage inventory of parts and supplies.Monitor and contro...