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Service Manager (ACMV/HVAC/Mechanical)

Company

Confidential

Location

singapore, singapore

Type

Full-time

Responsibilities

  • Manage and oversee service operations within the Air Conditioning, Mechanical Ventilation, and HVAC industry.

  • Lead a team of service technicians and support staff to ensure efficient and timely service delivery.

  • Develop and implement service strategies to meet customer satisfaction and business objectives.

  • Monitor and analyze key performance indicators to identify areas for improvement and optimize service performance.

  • Collaborate with cross-functional teams, including sales and engineering, to ensure seamless service delivery and customer satisfaction.

  • Handle customer escalations and resolve issues in a timely and satisfactory manner.

  • Ensure compliance with health, safety, and environmental regulations and industry standards.

  • Provide technical support and guidance to the service team and customers.

  • Stay updated on industry trends and technolog...

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