Service Engineer (Marine)

Company

Focal Search Pte Ltd

Location

singapore, singapore

Type

Full-time

            Standby assistance and a round-the-clock customer service emergency call. 
Assigning distributors and end users maintenance duties, site recovery, and technical assistance following the sale. 
Depending on the project's complexity, offer installation, commissioning, and on-site training to assist clients. 
Create a methodical service report for the client. 
Look into and resolve any consumer concerns about malfunctioning products. 
Looks into the underlying reasons for failures and suggests fixes. 
Examine and help determine the extent of damage and repairs for distributor warranty claims. 
Continue to work closely with our most important clients to guarantee that they are followed up with until the problem is fixed. 
Create service training materials and make sure all technical and instructional materials are current and well-structured. 
Ensures that all distributors receive the best possible service by g...
        

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Service Engineer (Marine)

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