Responsibilities

• Ensure service jobs are accomplished to meet committed turnaround time and quality objectives
• Work in the service department, repair / calibrate equipment and provide technical support for Rohde & Schwarz products
• Repair equipment with ideally zero return
• Site troubleshooting, repair and calibration
• Provide technical support to regional service center
• Optimize service process and asset utilization
• Recommend optimum inventory
• Ensure traceability of service work
• Conduct regional service training to internal Rohde & Schwarz stakeholders
• Evaluate new product service capability
• Comply to ISO 9001 standard requirement
• Other duties or tasks as assigned on an as-needed basis