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Service Engineer-1

Company

ZEISS Group

Location

Wuxi, Jiangsu

Type

Full time

Position Summary

  • Responsible for installation, maintenance and repair for ZEISS products to meet the requiements from customer
  • Build good relationship with customers and provide timely response to all requests from both internal and external customers.

    • Main Tasks

  • Work and perform in compliance with company’s regulation and request.
  • Demonstrate customer service skills and knowledge with a high level of passion and dedication.
  • Demonstrate strong and efficient ability to learn a skill on Coordinate Measuring Machines utilizing mechanical and electronic aptitude.
  • Provide customer service in field such as machine installation, maintenance activities, troubleshooting and repair, etc.
  • Provides documents activities performed utilizing the required format, such as service report, technical report, CPO report, etc.
  • Develop and maintain relationship with customer to achieve the highest possible levels of custome...

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