Service Desk Engineer - 2nd line

Up to £43,000 plus shift allowance and excellent benefits

Milton Keynes, fully office based so must live local!

This includes night shifts!

Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights)

We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations.

A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system eve...