Red Global are working with a key client to hire a Service Delivery Team Lead. This role will be a full-time, permanent engagement to hire a German-speaking Senior Team Lead to help support their IT support team deliver high quality service. This role will be a fully on-site role, requiring 5 days per week on-site at their Vienna office.
Required skills / Experience:
At least 3-5 years of experience in a comparable management position in IT support.Sound experience in leading teams and escalation management.In-depth knowledge of Microsoft Windows operating systems and Microsoft Office/365 (including Exchange, Teams, SharePoint and Intune).Experience in implementing and optimising CRM/ERP/WMS systems.Knowledge of network services such as DNS and DHCP as well as VoIP, PBX and 3CX.German Speaking Tasks:
Lead and motivate a team of IT support st...